Privacy Policy

Last updated: June 2026 - Muskoka Research Inc.

Overview

Nibi Metrics ("Nibi", "we", "us") is operated by Muskoka Research Inc. We believe privacy is a right, and we collect as little as we can while still running a useful service. This policy explains what we collect, why, and what control you have.

What we collect

We collect only what's needed to provide the service:

• Account information — your email address and, optionally, a display name.
• Your preferences — the locations you favorite, the alerts you create, and your unit and notification settings.
• Usage analytics — aggregated, privacy-respecting metrics about how the app is used, to help us improve it.

We do not sell your personal data, ever.

How we use it

Your information is used to operate your account, deliver the alerts you've configured, remember your preferences across devices, and improve the product. Alert emails are sent only for alerts you create.

Service providers

We use a small number of processors to run Nibi, each receiving only what its job requires:

• Stripe — payment processing. Card details go directly to Stripe; we never see or store them.
• Resend — email delivery (account, alert, and newsletter email). Receives your email address and message content.
• Google Analytics — aggregated usage analytics.
• OpenAI — drafts explanatory text for reports and the newsletter. It receives aggregate hydrometric facts only — water levels, station names, computed statistics — and never your name, email, or any personal data.

If you subscribe to the Nibi Dispatch, we keep a record of your consent (time and source) as anti-spam law requires, and remove your address promptly when you unsubscribe or ask us to delete it.

If you purchase a Watershed Report, we keep the order configuration and the generated report with your account so you can access it; deleting your account removes them.

Water data sources

The water and weather data Nibi displays comes from public, authoritative sources — Environment and Climate Change Canada, the Water Survey of Canada, provincial agencies such as CEHQ, and the U.S. Geological Survey (USGS). This data is not personal to you, and your use of Nibi does not affect those sources.

Cookies & local storage

We use essential cookies and browser storage to keep you signed in and remember your theme and unit preferences. We default to the most privacy-preserving options and do not use invasive cross-site tracking.

Your rights

You can access, export, or permanently delete your data at any time from Account → Danger zone. Deleting your account removes your personal information from our systems. You may also contact us with any privacy request.

Advertising and cookies

The free tier of Nibi Metrics is ad-supported. We work with Google AdSense to show advertising to visitors who are not on a paid plan. Google and its certified partners may use cookies or similar identifiers to serve and measure ads, including ads based on prior visits to this and other websites. You can manage ad personalization at Google Ads Settings, and learn how Google uses data from partner sites at policies.google.com.

Paid plans are ad-free: subscribers do not see advertising, and no advertising cookies are set for them by us. Advertising never changes the data - readings, forecasts, and records are identical on every tier.

Contact

Questions about privacy? Reach us at support@nibimetrics.ca or through the contact page.